# Transfer or File Error During Installation

Transfer errors during installation can be caused by a number of conflicts. If you are experiencing a Transfer or File error during installation, perform the steps listed below:

- End all background tasks to prevent conflicts with other games.

How to end your background tasks

- Empty your Temp folder to prevent file conflicts.

How to empty your Temp files

- If you have a secondary CD/DVD-ROM drive, try installing the game from that drive. (The issue could be caused by an issue with your CD/DVD-ROM drive.)

CD/DVD-ROM troubleshooting steps